Insights from John Arnold

Cultural Magnificence

How many leaders look every day inside and outside of their organizations for what people are doing that is great? When they wake up in the morning, do they ask themselves how many of our managers and employees will come to work today focused on doing something great for a customer, a vendor or a...

Missing Conversations: Discussing your Future Leaders

One of the biggest challenges facing business today is planning strategically for an orderly and productive management succession by identifying and preparing future leaders from existing talent pools. Many companies have gone through a period of attrition over the past several years.  By...

Leaders without heart lead to hollow organizations

We know how important the heart is to our existence as human beings, and we certainly know what can happen when the heart is not functioning as it should. The same is true for businesses with leaders who attempt to lead without heart. When I think about leaders with heart, I think about courage....